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The Greenock LedgerAn independent business journal for Greenock and Inverclyde

Tuesday, 15 September 2026Greenock, Inverclyde, Firth of ClydeMoney, trade and work

Business Support

Public Records Requests: Lessons from Georgia

How open records requests are filed, the three day response window and copy fees, examined through Georgia's public records regime for Scottish business

A grey metal filing cabinet in a council records office, one drawer open, afternoon light from a tall window falling across labelled folders on the desk beside it.
A grey metal filing cabinet in a council records office, one drawer open, afternoon light from a tall window falling across labelled folders on the desk beside it.

A public records request is filed by writing to the office that holds the document, naming the record precisely and stating that the request is made under the state's open records law. In Georgia, that law is the Open Records Act, and an agency has three business days to respond once the request is received. The same three day clock, the same written form and the same schedule of copy charges apply across state agencies, which makes Georgia a useful worked example for anyone in Inverclyde tracking registers and public accounts.

How do I file an open records request with a Georgia agency?

The request goes to the agency that keeps the record, not to a central office. A letter or email addressed to the records custodian is enough. It should identify the document sought with as much precision as the requester can manage: a date range, a department, a contract number, a job title. Georgia law does not require a special form, and it does not require the requester to give a reason for wanting the material.

Agencies may ask for the requester's name and contact details so they can reply, and they may ask for clarification where a request is too broad to answer. They cannot ask why the record is wanted, and they cannot refuse simply because the requester is not a Georgia resident. That point matters to journalists and researchers working from outside the state.

The custodian then has to search for the record, decide whether any part of it falls under an exemption, and reply in writing. Exemptions in Georgia cover matters such as pending investigations, certain personnel files and some tax information, but the burden sits with the agency to cite the exemption it is using. A refusal has to name the specific legal ground.

For readers who want the procedural detail set out at length, including the open meetings rules that sit alongside the records law, a Georgia open records request guide covers the filing steps, the statutory deadlines and the fee schedule in one place. The same source sets out how birth and death certificates are obtained and how deposit research is handled at superior court clerks' offices.

How long does a Georgia agency have to respond to an open records request?

Three business days. That is the statutory window in Georgia, counted from the moment the agency receives the request. The clock does not run on weekends or public holidays.

The three days are for a response, not for delivery of the documents. An agency can meet the deadline by acknowledging the request and setting out what it intends to do. Where the records are voluminous, or where they sit in a separate office, the agency may take longer to assemble them, provided it tells the requester within the three day window that more time is needed and gives a reason.

If the agency does not respond at all within three business days, the requester can treat that as a denial and pursue the matter further. Georgia law allows a requester to seek enforcement in superior court, and in some circumstances the agency can be ordered to pay the requester's legal costs. That enforcement route is what gives the three day deadline its weight.

A practical point for anyone watching public spending: the response letter itself is a record. If an agency claims an exemption, the claim can be logged and compared with how the same exemption has been applied elsewhere. Patterns in those letters are often more revealing than the documents originally sought.

What copy fees can a Georgia agency charge for public records?

Georgia allows agencies to charge for the actual cost of producing copies. The figures most often cited are 10 cents per page for standard black and white copies and 25 cents per page for double sided printing, though agencies set their own schedules within the law and the amounts vary.

Beyond copying, an agency may charge for the time spent searching, retrieving and redacting records, but only where the request is substantial enough to justify it. The agency has to tell the requester the estimated cost before doing the work. If the estimate is high, the requester can narrow the request, ask for the records to be inspected in person rather than copied, or ask for an electronic version where one exists.

Electronic records are usually cheaper to supply than paper. Where a document already exists as a file, the agency can charge for the medium or for staff time, but it cannot charge for the intellectual content of the record itself. Public information in Georgia is not a product the state sells.

Agencies may also require prepayment where the estimated cost is significant, and they may waive fees where the request is in the public interest. Waivers are discretionary, and a requester who wants one should say so at the outset rather than after the invoice arrives.

What does the Georgia model show about open records regimes?

The Georgia regime rests on three design choices. First, the request goes to the office that holds the record, which keeps the process close to the document. Second, the response window is short and fixed at three business days, which forces an agency to engage quickly even when it cannot deliver quickly. Third, fees are tied to the cost of copying and searching rather than to the value of the information.

Those choices are not unique to Georgia. Scotland's own freedom of information regime works on similar principles, with a 20 working day response window and a right to ask for a review before appealing to the Scottish Information Commissioner. The differences lie in the detail: the length of the clock, the range of exemptions, the fee structure and the enforcement route.

For a business audience, the useful comparison is procedural rather than political. A company dealing with a council, a health board or a regulator in Scotland can read the Georgia rules as a checklist of questions to ask of any access regime: who holds the record, how long do they have to answer, what can they charge, and what happens if they do not reply.

How are public spending records published in Georgia?

Georgia publishes a substantial amount of spending data without the need for a request. Open Georgia, the state's transparency portal, carries salary and expenditure information for state agencies. The Office of Planning and Budget publishes budget instructions and summaries. Audit reports from the Department of Audits and Accounts are released publicly, and the Department of Revenue publishes material on taxes and vehicle registrations. School district finances are reported separately.

That published layer reduces the number of requests an agency has to handle, but it does not remove the need for the request route. Published data is aggregated, and the document that answers a specific question, a contract, an email, an internal assessment, is usually not in the portal.

The governor's executive orders and the georgia.gov portal sit alongside these publications, and the Georgia Archives holds older funds and records for consultation. A requester who cannot find a document in the published material can use the request route to reach it, provided the office holding it can be identified.

What should a Scottish reader take from this?

The three questions at the centre of the Georgia system, where to file, how long the agency has, and what it can charge, are the same three questions that decide whether an access regime works in practice. Georgia answers them with a decentralised filing route, a three business day response window and a copy fee schedule anchored to production cost.

For anyone in Greenock or elsewhere in Inverclyde who follows registers, contracts and public accounts, the value of the comparison is that it makes the assumptions in the Scottish system visible. A 20 working day window, a review stage and a commissioner with enforcement powers are choices, not natural features of the landscape. Reading how another jurisdiction has made different choices is one way to test whether the local ones are doing the job.

Source: Scottish Information Commissioner.